Shipping, Collection & Returns Policy

NOTE FOR CUSTOMERS - WE ARE ONLY ACCEPTING ORDERS TO SHIP IN AND AROUND THE UK, WE DO PLAN TO EXPAND IN THE NEAR FUTURE BUT UNTIL FURTHER NOTICE WE ONLY SHIP TO THE UK 🇬🇧

We aim to process and dispatch all orders as quickly as possible.

Same-Day Dispatch:All orders are dispatched the same working day when placed before our cut-off time.

Non-Dispatch Days:Orders are not dispatched on weekends or public holidays. Any orders placed during these times will be processed on the next working day.

Delivery Times:Delivery times may vary depending on location and courier service. While we aim to meet estimated delivery times, delays caused by couriers or factors outside our control are not the responsibility of the store.

Once your order has been dispatched, you will receive confirmation and tracking information where applicable.

Collection Of Items: Feel free to collect your items in person with cash or bank transfer on collection, we are located in Ellesmere Port, Cheshire. Please reach out to our team before or after you purchase VIA email or phone and we will get your item ready for you to collect.

Phone Number - 07306814247

Email - redlineequiptmentandparts@gmail.com

Returns Policy

We want you to shop with confidence.

14-Day Hassle-Free Returns:
Customers are covered by a 14-day return period from the date of delivery. During this time, you may return your item for any reason, no questions asked.

Return Postage Costs:
While returns are hassle-free, the buyer is responsible for the cost of return postage. We do not provide prepaid return labels unless the item is faulty or incorrect.

Return Condition Must Be ⬇️

Unused

In original packaging

With all accessories and documentation included

After 14 Days:No returns or refunds will be accepted after the 14-day return period has expired.

Refund:Once your return is received and inspected, refunds will be processed back to the original payment method within a reasonable timeframe.

How to Start a Return

To initiate a return within the 14-day period, please contact us with your order details. Our team will guide you through the return process.